Why doesn't Online Armor recognize program XXXXXX?

There are millions of programs out there, and we can't assess them all (although, we're trying!). We've focused on the most common programs used, mainly to try and avoid users getting many popups as they use the computer.

To check that a program is safe, we take a unique fingerprint of it. If you install an updated version of the program, or are running an old version, then we may not know about it. Similarly, if you're running internally developed programs - or just stuff that isn't popular - it won't be in our database.